ESG Mission Guide (One Future Heroes Holding B.V.), based in Utrecht, The Netherlands, is responsible for processing personal data as described in this privacy statement.
Contact Information:
https://www.mission.guide
Utrecht, The Netherlands
+31 (0)30 299 11 77
The Data Protection Officer of ESG Mission Guide (One Future Heroes Holding B.V.) can be reached via
Personal Data We Process
ESG Mission Guide (One Future Heroes Holding B.V.) processes your personal data because you use our services and/or because you provide it to us yourself.
Below is an overview of the personal data we process:
- First and last name
- Phone number
- Email address
This data is collected when you subscribe to our newsletter.
Special and/or Sensitive Personal Data We Process
Our website and/or service is not intended to collect data from website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16 years old. We therefore advise parents to be involved in their children's online activities to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us via
Purpose and Legal Basis for Processing Personal Data
ESG Mission Guide (One Future Heroes Holding B.V.) processes your personal data for the following purposes:
- Sending our newsletter and/or promotional materials
- Calling or emailing you if necessary to provide our services
- Informing you about changes to our services and products
- Offering you the opportunity to create an account
- Delivering goods and services to you
How Long We Store Personal Data
ESG Mission Guide (One Future Heroes Holding B.V.) does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
The data that is stored so that we can send you the newsletter is stored until you unsubscribe from the newsletter. At this time, no other data is stored from you.
Sharing Personal Data with Third Parties
ESG Mission Guide (One Future Heroes Holding B.V.) does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data. ESG Mission Guide (One Future Heroes Holding B.V.) remains responsible for these processing operations.
Cookies, or Similar Technologies, That We Use
ESG Mission Guide (One Future Heroes Holding B.V.) only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your user-friendliness. They ensure that the website works properly and remember your preferences, for example. We can also use them to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored via your browser settings.
Viewing, Adjusting or Deleting Data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have from you in a computer file to you or to another organization specified by you.
If you wish to exercise your right to object and/or right to data portability or have other questions/comments about data processing, please send a specified request to
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. ESG Mission Guide (One Future Heroes Holding B.V.) will respond to your request as soon as possible, but in any case within four weeks.
ESG Mission Guide (One Future Heroes Holding B.V.) also wishes to point out that you have the option to file a complaint with the national supervisory authority, in case of the Netherlands this is the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How We Secure Personal Data
ESG Mission Guide (One Future Heroes Holding B.V.) takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via
